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Delivering customer satisfaction in shorter than anticipated timelines.

Concepts in this Category

Process Optimization

Identify the value stream and reduce waste by 1) streamlining the work process to avoid unnecessary gates, process steps, procedures, or bureaucracy; 2) organize the workplace and data to minimize time needed to find information and perform development activities; and 3) standardizing work by establishing a common way of doing things – a standard process, document templates, checklists, etc.

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Iterations and Increments

Instead of spending months creating a perfect change plan (which is already obsolete by the time it is released), we start with a small prioritization phase to identify the biggest risk to our transformation and create an intervention designed to validate a single or set of strategic assumptions though experimentation. Every couple weeks the customer gets something of great value (working software), but it's also a great way to track progress (measuring the rate at which the team can turn user stories into production ready working software).

Eliminate Waste

The seven wastes come from the principle of Lean Manufacturing, an idea with its origins in Japanese industry at the beginning of the 20th century. That may seem a long way from the software industry of today, but the lessons are just as applicable to modern software development. By eliminating the seven wastes from your process, you’ll soon find your delivery times improve.


To purpose of scheduling is to minimize the production time and costs while meeting customer's due dates for delivery.

Methods and Concepts