Managing People

Facilitating Work

Coordinating the activities and interaction of a group of individuals.
Flexible Schedule
Invest 20 minutes a day
0 Credentials
Accredited by ICAgile
28 Cohorts
4 Active this week
As organizations grow, organizational policies and operating procedures are put in place to support our work processes. This standardization enables the propagation of the initial best practices that the organization is mounted on, but as time passes and there is a renewed need for adaptation, these processes begin to constrain our interactions. Meetings, for example, are often run by sitting participants around a conference table. This format is convenient, since most conference rooms are pre-equipped with a large central table - and moving it is often difficult. Though readily-available, these standard conference rooms are not conducive to productive brainstorming. We are often not aware that a simple change in the structure of how a meeting is operated can lead to vast different set of interactions between the participants, and that these formats can be identified and planned for. Changing the environment and and using collaborative capturing techniques can increase productivity by an order of magnitude. Facilitating work is all about applying these ideas and practices to achieve superior results among the participants.

Domains in this track

Harvesting Wisdom

Engage participants in groups of various sizes in generating questions, identifying actionable ideas, discovering solutions to chronic problems, and/or providing suggestions of courses of action. These activities utilize rapid cycles in order to source knowledge from the whole group.

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Related Practices

Spreading Ideas

Enable any size group of people to rapidly build informal connections and share experience, thoughts, know-how, challenges or expectations with each other. This structure can be used to help participants drive conclusions, discover the root causes of systemic problems, make sense of complex situations, or as an entry point to another liberating structure.

Related Practices

Analyzing Patterns

Drive group activity towards agreement by identifying commonality in the data analyzed. This structure can be used to help participants sort challenges, reveal relationships among data, prioritize shared items, come to agreement on the boundaries of ideas, or prioritize group purpose. This structure can be used as an entry point to another liberating structure.

Related Practices

Planning Forums

Get a group of individuals to come together as a team, with a shared purpose and clear understanding of their personal relationship with the project mission. These structures can be used to help initiatives become resilient and enduring, and to bring meetings to productive endpoints.

Revealing Behaviors

Enable participants to immerse themselves in the activities of a target group, opening the door to change and innovation by helping participants walk a mile in someone else's shoes. The observations and experiences can spur rapid performance improvements and expedite solution development. The combined observations of multiple participants makes it easy to spot important patterns.

Visual Communication

Visual communication is a broad spectrum that includes signs, typography, drawing, graphic design, illustration, industrial design, advertising, animation, color, and electronic resources - relying in part or whole on eyesight. It is often measured by comprehension of the audience, instead of personal aesthetic or artistic preference.

Facing Uncertainty

Sourcing Help

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