This cluster is ideal for quality managers, process engineers, and continuous improvement professionals. Practical outcomes include reduced process variation, improved quality control, and enhanced ability to meet customer expectations.
Learners will explore techniques such as DMAIC (Define, Measure, Analyze, Improve, Control), process capability analysis, and root cause analysis. Tools like Six Sigma software, statistical analysis tools, and quality management systems (QMS) will be covered to help learners implement and manage Six Sigma initiatives effectively.