Social skills involve the ability to interact effectively with others, including communication, conflict resolution, and relationship management. This cluster focuses on teaching learners how to enhance their social skills to build better professional and personal relationships. By mastering social skills, professionals can improve teamwork, navigate social dynamics, and create a more positive work environment.

This cluster is particularly valuable for leaders, HR professionals, and anyone who works in team settings. Practical outcomes include improved communication skills, better conflict resolution strategies, and enhanced ability to build and maintain relationships.

Learners will explore techniques such as assertive communication, active listening, and conflict resolution. Tools like communication workshops, social skills training programs, and conflict resolution tools will be covered to help learners implement and manage social skills effectively.