Knowledge Management

Findings from running workshops over 10 years with 220 teams.

Knowledge Management is often met with resistance, and one of the early challenges is to convince managers that it results in real, tangible, measurable value for the business. The authors ran a KM workshop for over 10 years capturing statistics and share proof that KM works. Results show continuous innovation,
design evolution and performance improvement in every operational team - often reaching three to four-fold increase in a single workshop.

Learn what knowledge management (KM) is, what benefits it offers and what processes it involves.

Knowledge management is the discipline of capturing, storing, using, and sharing knowledge. It enables an organization to increase the value of its intellectual capital by leveraging its knowledge assets to achieve its goals. In this article Ryan Brooks shares a real-life KM project at a global enterprise, so you can understand why it is challenging and its key components, benefits and processes - so that you can maximize yours.