The Head, Heart, and Hands of Transformation cover image
Change Management

The Head, Heart, and Hands of Transformation

A holistic and human-centric approach that enables organizations to succeed today and thrive tomorrow.

Profile image of Dave Matthews Profile image of Jim Hemerling Profile image of Julie Kilmann
Dave Matthews, Jim Hemerling, Julie Kilmann
Nov 05, 2018 • 14 min read
5.00 (5)
Transformation
Business Agility
Empowerment
Human Capital
Continuous Innovation

Summary

Transformation has become a continuous state for most organizations. Leaders must move beyond short-term fixes to envision a compelling future, exchanging the expedient and prescribed set of change actions to an approach that enables execution and innovation to occur simultaneously. This article by BCG shows how to ensure that you: 1) Envision the future and focus on the big rocks; 2) Inspire and empower your people; and 3) Execute and innovate with agility.

Takeaways

  • In the always-on era, purpose is more important than ever.
  • Microsoft's wholesale transformation has been the result not of a single move but of many changes orchestrated in parallel.
  • Transformation in the new digital era requires a holistic, human-centric approach.

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