User Experience Fishbowl cover image

User Experience Fishbowl

Share know-how gained from experience with a larger community.

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Coaching & Mentoring
Storytelling
Communication
Organizational Culture
Sensemaking
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Summary

The User Experience Fishbowl helps a large group of people to benefit from the experience of a few individuals by creating a comfortable environment where those with experience can have a "water cooler" conversation while having an audience participate. This creates an immediate "anything is possible" feeling to the session.

It is composed of a small group of people surrounded by observants. The inside circle is formed with people who made concrete progress on a challenge of interest to those in the outside circle. Those in the inner circle debate and share their experiences, while the observers are able to ask questions to spark conversation. The fishbowl design makes it easy for people in the inside circle to illuminate what they have done by sharing experiences while in conversation with each other.

The informality breaks down the barriers with direct communication between the two groups of people and facilitates questions and answers flowing back and forth. This creates the best conditions for people to learn from each other by discovering answers to their concerns themselves within the context of their working groups. You can stop imposing someone else’s practices!

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