Product Box cover image

Product Box

Identify the most exciting product features.

Profile image of Luke Hohmann
2006 • 30 min read
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Design Thinking
Storytelling
Prioritization
Customer Focus
Vision

Summary

The aisles of supermarkets around the world are filled with colorful product boxes from all over the world. They tell us of products that are new and improved. They tell us how these products will make us thinner, smarter, sleeker, happier. In the process, the best boxes help move that box from the shelf and into our home. Product Box lets you leverage your customers’ collective retail consumer experiences by asking them to design a box for your product. Not just any box, but a box that represents the product that they want to buy. In the process, you’ll learn what your customers think are the most important, exciting features of a given product or service.

Overview: Ask your customers to imagine that they’re selling your product at a tradeshow, retail outlet, or public market. Give them a few cardboard boxes and ask them to literally design a product box that they would buy. The box should have the key marketing slogans that they find interesting. When finished, pretend that you’re a skeptical prospect and ask your customer to use their box to sell your product to you.

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