Change Artist Super Powers: Empathy cover image

Change Artist Super Powers: Empathy

People don't change because of external demands, they change to save something of value. You can only find out what it is if you empathize.

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Coaching
Empathy
Mental Models
Personal Development

Summary

Esther Derby shares how ignoring the emotional impact of change, or attempting to depress or devalue people's response to change tends to amplify their emotions. Empathy enables you to understand someone else’s point of view, the challenges posed by the change, what they value, and what they stand to lose by changing." This ability is in her mind a change agent's superpower.