Idealized Design, Systems Thinking, and a Model for OutlierInnovation cover image
User-Centered Design

Idealized Design, Systems Thinking, and a Model for OutlierInnovation

Explaining how to develop an idealized conception of the redesign of any system.

Profile image of Russell Ackoff
Russell Ackoff
Apr 13, 2019 • 29 min read
4.73 (11)
User-Centered Design
User Experience Design
Design Thinking
Systems Thinking
Optimize the Whole
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Summary

Find out how Russell Ackoff and his team employed system redesigning and thinking to craft a mobile telecommunication system from scratch. Being led their the team lead, they are tasked to create a telephone system that is technologically feasible and operationally viable.

Takeaways

  • System designing means coming up with a system that is technologically feasible, operationally viable, and fits the available budget.
  • There's a huge difference between correcting a system's fault and repairing it.

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