5 Subscription Metrics You Need to Start Tracking cover image

5 Subscription Metrics You Need to Start Tracking

Subscriptions businesses use performance metrics to measure growth. Find out more about five essential subscription metrics and how to improve these KPIs.

Profile image of Lea Leblanc
Dec 22, 2021 • 16 min read
5.00 (1)
Conversion Rate
Customer Retention
Customer Loyalty
Retention Rate
Social Media Analytics

Summary

Subscription businesses use metrics to measure progress toward growth goals. These metrics help you answer questions like “Are our numbers where they should be? Are we headed in the right direction?”. The challenge here is that there are many, many metrics out there. It can be tempting to track each of these metrics to discover helpful information, especially if your company is just starting out. Lea LeBlanc shares that it is best to track a small number that focuses on your business's revenue growth and ability to retain customers.

Suggested Resources