Feedback

A guide to developing people beyond the feedback cycle.

To maximize team learning, leaders should replace ‘giving feedback’ with ‘having conversations about development’. Optimal learning is often a constraint problem: unblock the constraint and increase the learning. Dave Bailey shares three steps to accelerate your team’s development by focusing on their goals and success factors.

Asking powerful questions empowers the other person, leading to more communication, trust, and collaboration.

This article is an invaluable resource you will find yourself coming back to over an over again. In a very succinct way it introduces the core concept of servant leadership, that of empowering others to succeed in the long run, and it gives plenty of example questions to get you started with. As Andy Cleff says, "by resisting the urge to provide a solution and asking a powerful question or two instead, the leader builds an environment where the team has to think through and solve emergent problems themselves".