Change is more like adding milk to coffee

Organizations stumble to implement change picturing it as a controllable process that takes a series of phases to transform from the status quo to the desired state. This interpretation sums up what we call "Planned change" and is undermined by factors such as "Resistance" - a force deemed to affect managers and employees equally. However, Niels Pflaeging reiterates change in this text as a "Profound transformation" that involves constant flipping of the current system to a new state, backed by 5 key insights about the true nature of change.