Organizational Development

Today’s offices don’t encourage us to mingle - but that’s what creativity and productivity demand.

Few companies measure whether the design of their workspaces helps or hurts performance, but they should. The authors have collected data that capture individuals’ interactions, communications, and location information. They’ve learned that face-to-face interactions are by far the most important activity in an office; creating chance encounters between knowledge workers, both inside and outside the organization, improves performance.

How to master the process that’s transforming management

The authors identify six crucial elements for the success of agile transformation efforts: 1) Understanding how agile really works; 2) Knowing when it is appropriate; 3) Starting small and letting passionate evangelists spread the word; 4) Enabling teams that have mastered the process to customize their practices; 5) Incorporate agile at the top; and 6) Remove corporate agile barriers. The article expands on each item, providing a practical guide for agile implementations.

A guide through the proven steps that leaders around the globe have applied to change their culture.

The culture practiced in an organization determines the quality of value it delivers to its customers. Sometimes, changing the organizational culture improves the quality of its output overall, but it requires effort and focus. The article guides us through several fundamental steps of "how to change your organizational culture." We learn that switching to a new culture is a journey and leaders should be first in line.

Findings from running workshops over 10 years with 220 teams.

Knowledge Management is often met with resistance, and one of the early challenges is to convince managers that it results in real, tangible, measurable value for the business. The authors ran a KM workshop for over 10 years capturing statistics and share proof that KM works. Results show continuous innovation,
design evolution and performance improvement in every operational team - often reaching three to four-fold increase in a single workshop.

Learn what knowledge management (KM) is, what benefits it offers and what processes it involves.

Knowledge management is the discipline of capturing, storing, using, and sharing knowledge. It enables an organization to increase the value of its intellectual capital by leveraging its knowledge assets to achieve its goals. In this article Ryan Brooks shares a real-life KM project at a global enterprise, so you can understand why it is challenging and its key components, benefits and processes - so that you can maximize yours.

Refining the feedback culture at an organizational level by comparing the daily practices of GitHub and Facebook.

A look at how GitHub and Facebook create and improve a feedback culture, beyond the traditional performance reviews. Ryan Nystrom discusses the fine details of handling feedback culture both on an organizational and personal level. By comparing the two cultures, he identifies the essential elements of a big company's feedback culture, its benefits, and how to keep the feedback useful.