Knowledge Management seeks to achieve organizational objectives by making the best use of knowledge. It supports objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the organization. Often these efforts enable Organizational Learning by shifting the focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge.
Deals with the overall arrangement of the organization and its functions, including both the long- and short-term identification and development of its human resources. It includes the process of enhancing the effectiveness of an organization and the well-being of its members through planned interventions, the set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet current and future job demands, coaching and training, succession planning, and other aspects of leadership and skills development. It also includes matters that focus on careers, communications, legal and regulatory issues, technology, metrics, and outsourcing in the organizational and employee development fields, as well as effective practices and global issues.