Agile Coaching: An Awful Truth cover image

Agile Coaching: An Awful Truth

Effective organizational coaching must take a balanced approach with more time spent coaching "up" than "down".

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Enterprise Adaptability
Management Consulting


Robert Galen tells the tale of how a coaching firm was contracted multi-billion-dollar organization for a 15 million dollar project. The consulting firm then hired 10 disparate coaches with no engagement strategy nor consistency of coaching approaches. In the two year engagement, 150 scrum teams were ramped up - a great numbers success. The experience showed the difference between coaching "down" (changing the teams) and coaching up "changing upper management), and the effects of sustainable change.